Refund policy

Return Eligibility

Customers may request a return within 14 days from the date of delivery if:

• The item received is defective
• The wrong item was delivered
• The item arrives damaged

Returned products must:

• Be unworn
• Be unwashed
• Be unused
• Have all original tags attached
• Be returned in original packaging

Exchange Policy

Customers may request an exchange within 14 days from delivery, subject to product availability.

Exchanged items must meet the return eligibility conditions above.

Non-Returnable / Non-Exchangeable Items

The following items are not eligible for return or exchange:

• Products damaged due to misuse
• Items without original tags
• Washed or altered products
• Customized or special-order products
• Products showing signs of wear

Return Process

To request a return or exchange, customers should contact our customer support team and provide:

• Order number
• Reason for return
• Photos (if applicable)

Returns sent without prior approval may not be accepted

Refunds

Once the returned item is received and inspected:

• Approved refunds will be processed to the original payment method
• Refund processing times may vary depending on the payment provider and bank
• Original shipping charges may not be refundable unless the return is due to our error